POMANDI

Privacy Policy

1. IntroductionPOMANDI Luxury ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains what personal data we collect when you visit our website [premiummenssuits.com] (the "Site") or use our services, how we use that data, with whom we share it, and your rights regarding your data.This policy has been prepared in compliance with the European Union General Data Protection Regulation (GDPR) and relevant Belgian data protection laws.

2. Data ControllerThe data controller responsible for the processing of your personal data is :Asiafambv, Vennestraat 331,3600,Limburg, Genk Belgium, BE0791452593,Email:  asiafambv@hotmail.com Phone:+32489107182

3. What Personal Data Do We Collect?We may collect the following types of personal data when you interact with our Site:

  • Identity and Contact Data: Your first name, last name, email address, delivery address, billing address, phone number.
  • Order Data: Products you purchase, order history, payment information (we do not store full payment card details directly; these are processed by our secure payment processors), order notes.
  • Account Data: If you create an account on the Site, your username, password (encrypted), and account preferences.
  • Technical Data: Your IP address, browser type and version, time zone setting, operating system, device information, information about how you use our Site (pages visited, clicks). This may be collected via cookies.
  • Marketing and Communications Data: Your preferences in receiving marketing communications from us, your communication preferences.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our Site, analyze site traffic, and for targeted advertising purposes. You can find more information in our Cookie Policy [Link to Your Cookie Policy Page].

4. How Do We Use Your Personal Data?We use your personal data for the following purposes:

  • To Process and Deliver Your Orders: To fulfill your purchases, process payments, manage shipping and delivery, and handle returns.
  • To Manage Your Account: To allow you to register and manage your account on our Site.
  • To Communicate With You: To respond to your inquiries, provide customer support, send order confirmations and updates, and (if you opt-in) send marketing communications.
  • To Improve Our Site and Services: To analyze how users interact with our Site, personalize your experience, troubleshoot issues, and develop new features.
  • For Marketing and Advertising: (With your consent where required) To inform you about products, services, and promotions that may be of interest to you, and to measure the effectiveness of our advertising.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements, prevent fraud, and enforce our terms and conditions.

5. Legal Basis for ProcessingWe process your personal data based on the following legal grounds under GDPR:

  • Contractual Necessity: Processing is necessary to fulfill our contract with you (e.g., processing your order).
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, fraud prevention), provided these interests are not overridden by your rights and interests.
  • Consent: You have given us explicit consent to process your data for a specific purpose (e.g., receiving marketing emails). You can withdraw your consent at any time.
  • Legal Obligation: Processing is necessary to comply with a legal obligation (e.g., tax or accounting requirements).

6. Who Do We Share Your Personal Data With?We may share your personal data with the following categories of third parties:

  • Service Providers: Companies that provide services on our behalf, such as payment processors, shipping carriers, IT and hosting providers, marketing agencies, and customer service platforms. These providers are only permitted to use your data to provide services to us.
  • Professional Advisors: Lawyers, accountants, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Legal Authorities: If required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We ensure that any third parties we share your data with respect the security of your personal data and treat it in accordance with the law, including appropriate data processing agreements where necessary. We do not typically transfer your personal data outside the European Economic Area (EEA). If such a transfer becomes necessary, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).7. Data RetentionWe will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.8. Your Data Protection RightsUnder GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure ('Right to be Forgotten'): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing of your personal data under certain conditions.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, or have it transferred directly to another controller, under certain conditions.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 2. We may need to request specific information from you to help us confirm your identity.You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données) or your local supervisory authority if you believe your data protection rights have been infringed.9. Data SecurityWe have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Site and updating the "Last Updated" date. We encourage you to review this policy periodically.11. Contact UsIf you have any questions about this Privacy Policy or our privacy practices, please contact us at Asiafambv, Vennestraat 331,3600,Limburg, Genk Belgium, BE0791452593

Email: asiafambv@hotmail.com Phone:+32489107182